Boy dies after 911 dispatcher says 'Deal with it yourself'

The dispatcher shouldn't just be fired from his job. He should be arrested.

You know what I find scary. That woman probably blames herself for his death thinking to herself "if I didn't swear he would be alive right now"

The fact that he's on administrative leave instead of going to jail or minimum being fired immediately is sickening

The dispatcher should be held criminally responsible.

If you think you did terrible at your job, just watch this...

They should charge the dispatcher for negligent homicide.

A month go my husband had a massive heart attack at home and I experienced what it is like to call 911. The dispatcher was on the line with me the entire time as I administered CPR for 8 minutes until paramedics arrived. Despite everything, my husband did not make it. I later learned he had died instantly. If a dispatcher cannot handle the emotional roller coaster of an emergency caller, they need to seek another job. Trying to do CPR, talk to a dispatcher, answer questions, and make sure the front door is unlocked; while seeing your husband die in front of you is devastating. My pulse was at 179 bpm and my blood pressure so high I never heard the sirens or the paramedics entering the house. The reality of an emergency is that the caller’s world is shattered and they are just trying to hold it together. Everyone I dealt with that day was professional and courteous, from the dispatcher, to the paramedics, sheriff department and judge. No one should ever have a loved one die because a dispatcher is on a power trip. This dispatcher should be fired and charged with failure to render aid.

The dispatcher's name is Matthew Sanchez, formerly of the Albuquerque Fire Department. Was he fired and charged? *NO*. He was allowed to resign. He accepted a job a year later with the Bernalillo F.D., from which he was fired days after being hired. Then, he sued the BFD for, *get this*, wrongful termination! And he won(sort of) a settlement of $25,000. A figure this low, however, is considered a "nuisance settlement" and is paid just to get rid of the plaintiff. If anyone knows where he is now, please fill us in. I feel like there is no justice.

Apparently his feelings are more important than this guys life

If he's that offended, as a fire/emergency dispatcher, by somebody saying Fuck, then he's probably in the wrong job.

She really did answer his question directly. And if that wasn't enough, he had heard several seconds of her coaching him through the next breath. How can that possibly need clarification?

Don't become a 911 dispatcher if you cannot handle people talking to you under distress/ stress which can entail swear words. He should have been fired, not placed on leave. Find a new profession.

He put his soft weak feelings over a boy’s life... just terrible.

Bruh she yelled at the operator because she was scared and panicking and frustrated. If the operator can't put up with that type of stuff, then he should definitely have a different job.

I dont care how long ago this was, lock this dispatcher up. His name is Matthew Sanchez. If employer's and apartments housing management can look at your background to determine if you're "eligible" then we should be able to go back 8 years and get this kid some real justice.

How did he get a job as a 911 dispatcher in the first place?

Imagine getting butthurt over someone cussing at you, that dispatcher is a little baby

He basically killed him, because he can't take one expletive.

I remember my call to 911 after seeing two pit bulls run past my porch and attack a 3 month old baby who was in a child seat sitting on the porch next door. The screams of the grandmother will always be in my head. I was frantic and REALLY pissed off being asked the same question over & over. I could hear the dogs chewing on the baby, I was not about to go outside and "see what was going on" while I had my own infant inside, but was asked to. I remember being yelled at to calm down. Probably more than warranted as I was hysterical. But asking the same thing over and over just made me angry. I wish the operator had at least acknowledged that she knew I had already answered and had given me reassurance that help was on the way. That little bit would have gone a LONG way.

They need to reopen this case. That dispatcher did a negligent manslaughter