Crafting a Great Client Experience—From Mediocre to Memorable

The main issue is that majority of the people don't look into long term perspective, they are just focused on finishing one thing to jump on another :) if you are long term oriented you will always value your clients :)

GiGi is a great communicator, and you Chris are awesome for letting talent shine. It would be so easy for you to just promote yourself, but you have understood that it is by promote others you really grow. You are awesome!

If acquiring a new client can cost 5x more than retaining an existing client then why wouldn’t you focus on making things better for them. Love how she explains the great way to keep them and build brand loyalty

its always such a treat listening to Gigi and her awesome insights and stories.

@ChrisDo you're becoming one of my favorite people online. And Gigi you rock! Thanks for the amazing content. This will help me a lot in my new venture. I just launched my own Digital Agency. Like you, I am a YouTube scholar. I remember I was interviewed by the newly hired VP of Marketing on one of the projects I was working on and he asked me what degree do I hold in Marketing or Design. I responded and said I graduated with a degree in Bachelor of Science in Medical Technology but I'm a self taught designer/marketing and project manager. After that interview he offered me half of the money I was asking as a retainer from that project. That experience inspired me to launch my own business. Making myself better is the hardest thing I have ever done but I'm super excited of what the future holds. Currently, I'm in the process of waiting to close my very first client. The biggest client I will work on but like you I have the mindset of making this a great experience for my client. Thank you both!

Thanks you for this community I have been a silent fan and I am so grateful for the content and support here.❤️

Absolutely loved watching this, I am stealing and implementing a lot of this. Also, HOW IS THIS FREE CONTENT?! <3

Loving this chat GiGi 🎧 and Chris TY I like to work with my clients for years, some are at a decade now so I really appreciate you speaking to that notion.

Thank you Gigi for sharing your experience, knowledge and for all the effort you put into preparing for this podcast. You clearly walk the walk.

GOLD! ABSOLUTE GOLD! So well presented as well, with examples used that helped so much with absorbing it all. Really well done! 👏

I enjoyed every piece of this, 🙇

Thanks for sharing Gigi!

Like the concept of getting clients or just keeping them definitely appreciate this one 💪

Chris happy new year. Thank for all your advices and tips in business. ❤🎉😊

That was amazing, thank you. We started our podcast first, but have been working on pivoting a bit to Creative Design. this was very helpful!

Extremely helpful. Implementing the tip on communication preferences for the onboarding process of my bookkeeping services. Awesome episode ❤

Great interview. Fantastic insights! Tango Agreements was built for this exact reason. Thank you Gigi!

Incredibly helpful. Just what I was searching for. Thank you, thank you 🙏✨️

Wow. This is so helpful. Thank you.

Great video