6 Major Changes Coming To Costco In 2024

What do you think about the changes Costco is making? 🤔

One constant is customer support. I bought expensive automatic expresso machine that started malfunctioning after 6 months. Not wanting to deal with shipping back to manufacturer for repair due to horror stories about manufacturer support I returned to Costco and they refunded the purchase price. I do not abuse the return policy but appreciated the support from Costco.

I would like to see a senior discount on membership fees. If you go up on the fee, it will no longer be cost effective for us to shop there.

I joined because I appreciated how they took care of their employees; and, they have a generous return policy. It’s refreshing to be able to return something if it doesn’t work, without any hassle that often happens at other stores. Additionally, their providers seem to provide quality items.

Please include local farmers for fruits and vegetables! USA 🇺🇸

I want to see all the local warehouse items shown in their app with prices so I know what’s in stock at my local store.

I like the membership, I don't mind having to show my card. It's a privilege you pay for. I do wish Costco and Sam's Club would quit buying food from China. I have to check everything I buy because I will not eat anything made in China. I have had many allergic reactions to the food from China, and I am not alone. I consider Costco to be a place that cares about people and their health. They carry a large variety of health foods. Food made in China is poison. Please research the food from China before putting it on your shelves 😊 I love Costco❤

Costco is not as cheap anymore, need stick with Kirkland brands for best values, the prices are getting to High!

I don’t mind the changes and it is fair that we members that pay for memberships should have the exclusive rights to purchases and nonmembers need to purchase a membership if they want to shop at Costco period.

Honest people will always be inconvenienced by the dishonest. Unfortunately for us honest individuals, dishonesty is on the increase.

I think that only members should shop at Costco for all services and products. Why else have a membership? Yes, it takes a couple more SECONDS to confirm my membership, but I think that is not cumbersome. I appreciate that Costco is trying to maintain the membership barriers and if someone wants to eat at the snack bar or shop, they can BUY a membership. thanks for a great store.

I hate self checkout everywhere!

Just don’t be putting fake ingredients in our food! And allow it to be real meat, and not a bunch of ground up bugs and stuff!

I’ve been a Costco member for more than 20 years. My local warehouse has been plagued with hoards of non-members who clog up the checkout lines for years. Members have ALWAYS been required to present their card to employees to enter the warehouse. They installed entry scanners six months ago. It takes two seconds to use the card scanners. (It does NOT take as long as a customs line at the airport.) The card scanning saves time versus being stuck in line behind non-members or card sharers who muck up checkout for every member waiting in line behind them. Don’t have a membership card of your own? Go shop at Walmart. The membership cards BELONG to Costco. Period. Read the membership agreement. It can be revoked at Costco’s discretion.

Provide Handheld scanners for customers to use at self-checkout. It makes no sense to lift items out of a cart to scan then put them back in the cart. I like to load items with the bar code up and hand scan which is faster and easier as I do at Sams.

Ive always had a great experience at Costco! There employees are always upbeat!

I like them checking the membership at the door. I think all stores need to adopt this rule. With so many shoplifters and undesirable people entering and currently in the country it’s like one of the few places left that you’re not watching your back/ bag every few minutes.

Please DO NOT buy food from China! Buy American! We're ok with showing our membership card.

I hate the new plastic bags for their rotisserie chicken. The hard plastic containers were easier to see if the chicken was over cooked and to serve and store in the refrigerator. Bring back the containers.

I don't mind the extra security at all. I don't understand the people who are complaining. Geesh. I appreciate not letting non members into the store at all.