Huge Chicken Nugget Drama

So with the McDonalds coffee, no one ever mentions that the coffee was around 180 degrees and she had third degree burns all over her thighs and crotch and had to be hospitalized. She initially just wanted $10,000 to cover her medical bills. McDonalds laughed in her face so her lawyers stepped it up to hire amount so that they would face damages for defamation. Also there were around a dozen other incidents of this happening to customers prior to her suit, which McDonald’s flat out ignored.

It is so great that people are finally realizing that the McDonald's coffee lady story is way more nuanced that it seems.

Also worth mentioning: part of why the coffee burn was so severe wasn’t just a temperature problem, but when you are an elderly person, your skin is much more fragile. Like tissue paper. And she was at a stop, spilling it in her lap, where it was soaked up immediately by her cotton sweatpants, which then held the boiling hot coffee against her skin. The incident nearly killed her. This is why, when I worked at Starbucks, I truly took issue with the people who ordered drinks at 190°. And would MAKE US REMAKE IT if it wasn’t sufficiently magmatic. It was always the worst and rudest customers too, I’m convinced they need to consume something that is reminiscent of the flames from Hell, when they’re homesick.

The coffee lady case is actually something we studied in my senior PR class in college. The coffee lady was 100% in the right, and the hate she got was completely uncalled for.

It’s unfortunate and all, but the idea of a situation where you’re literally being tortured by the contact of a chicken nugget is hilarious

it's so funny whenever charlie starts with "i'm sure you've seen or heard about" when it's always something i have never heard about 100% of the time without fail.

glad to hear ppl are finally realizing that most of the hate towards the coffee woman was mostly due to McDonald’s PR trying to make it sound like it was her fault

As a former McDonald's employee (I only worked for one day) the way McNuggets are made is we take frozen nuggets, dip it in the deep fryer at the exact 160°F temperature and when they're ready we drip dry them and stick them in a heated shelf so that they're not scalding hot but they're not room temperature cold neither. Taking this knowledge into effect I can safely say this mother should be held accountable for torching her daughter.

Glad people are now defending the McDonald's coffee lady cause she had every right to sue them. Apparently she didn't even want to sue them as much as she did, she only wanted them to cover her medical bills but her lawyer fought for more to also cover for emotional damage. No coffee should give you 3rd degree burns!

The elderly woman who suffered those burns was incredibly deserving of that case. The public ridicule she got was ENTIRELY unwarranted. The way the media made her out to be an idiot was so disgusting. That woman deserved every penny and if you read the information on the case no one would disagree. She literally did nothing wrong the entire time. Edit: lots of people in the comments arguing about some BS or have outright wrong information/ just trying to be jerks who clearly didn’t look in to the case / only ever watched those rude people in the news making fun of her and forming their opinions from there. Flat out, they’re wrong. They will always be wrong. And arguing with them will only make them want to die on that hill even harder because they’re getting a reaction out of you. Sadly the woman in question passed away back in 2005 before the shift in thinking occurred and left this earth being ridiculed and mocked. Please don’t be cruel to the dead. All you do is look even worse than you already are. Leave some love for her and her family instead.

Also THANK YOU for defending the coffee lady!! It's so fucked up that they got away with making her look like the villain. She deserves so much better

"fire equal burn not good not like ouchie" is one of the most poetic line i heard from charlie. I got shivers just from hearing it.

She's lucky her daughter wasn't choking on a nugget with that response time.

Glad Charlie pointed out that the hot coffee lawsuit was not frivolous like the prevailing notion that it was. McDonald's was operating all their stores telling them to keep the coffee way hotter than it should be for some reason. All that lady wanted was for them to cover medical expenses but they refused so she had to take them to court.

Imagine hearing your child screaming because they are being burned, but you, the amazing parent just says "Just wait a bit longer we are nearly home". Like take this child away from whoever these parents are.

Thank you for talking about how awful those coffee burns were. I remember when that happened and even on the news they were making it out to be an entitled, everyone-is-suing-over nothing trend. Then a few years later there was a documentary on it and they showed pictures and it was HORRIFIC. She was an elderly lady I believe and I remember how emotional her grandson was describing the incident in the car and the agony his grandmother was in. It was disturbing.

As a wise person once said: “even though i look like a burnt chicken nugget i still love myself”

let's not forget that she said her daughter was screaming the whole time but she never even turned around to check what was wrong or why she was screaming in the first place

A brief reminder that anyone's perspective of a restaurant can be based off a single location. I had a thing against Taco Bell for years because every time we'd order from this ONE LOCAL LOCATION, they ALWAYS magically FORGET to give us something we order. One time they forgot my DRINK.

The coffee story is legit, and it's unfortunate that people view it as some frivolous thing which is exactly what corporations wanted people to think so they could start lobbying for laws to insulate themselves from liability for negligence and malpractice. That said, I find it really hard to believe a nugget from McDonald's could even be hot. Any time I've had food from there it's been lukewarm at best.